We now have a Feefo Gold Trusted Merchant accreditation!
What does this mean?
This Feefo accreditation recognises the hard work and excellent customer service that merchants consistently deliver in the eyes of genuine customers. Businesses that meet Feefo’s criteria, have been accredited as either a ‘Trusted Merchant’ or a ‘Gold Trusted Merchant’, us being one of the latter.
Just to break it down, a Gold Trusted Merchant means a business is required to receive 100 replies or more, with an average service rating of between 95% and 100%
As you can imagine, we are incredibly happy about this, hence the shout out. #FeefoTrusted
(The ratings and reviews collated by Feefo are verified via sales data, which ensures that only those customers that have genuinely completed a transaction with a business are invited to provide feedback. This makes the annual Trusted Merchant accreditation highly desirable and well respected, as it is based upon the views of customers and not industry judges)