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Our customers leave us fantastic feedback about our unbeatable service. Take a look at our Trustpilot reviews and see for yourself. We are miles apart from the service our competitors offer!
Free delivery to most UK postcodes
We offer FREE standard delivery to the majority of the UK unlike many other retailers. Unfortunately due to carrier fees, Scotland postcodes will be subject to a small surcharge of £30.
Alternative floor option available
For just £30 we can deliver either up or down a maximum of thirteen steps in a single flight, so long as it is safe to do so. Our drivers will assess the delivery from a safety aspect at the point of delivery.
Packaging removal for recycling
To save yourself time and effort, you can select our packaging removal service for just £3! We will take away all of the packaging that comes with your appliances and recycle it on your behalf.
How will I know when my appliance will arrive?
Delivery timescale for stock items to most UK postcodes is 1-4 working days. Where an item is in stock you can check delivery availability on the product page or in the basket. We will contact you 24 hours before delivery with a four hour time slot and on the day of delivery we will give you a one hour pre call to let you know we’re on the way.
Due to us having over 5000 products on our website we occasionally have to order an item from the manufacturer, this can extend the delivery time slightly but we will keep you informed if that’s the case. Feel free to call or e-mail our sales team to discuss availability and delivery dates prior to placing your order.
Who will be delivering?
We have our own fleet of vehicles delivering appliances on a daily basis to most areas of the UK but for postcodes outside of our target area we have a selection of excellent transport companies with whom we have been working with for many years.
I don’t need my goods yet…
Not a problem, we understand you maybe in the middle of a move, renovation or new build so give us a call and we can secure your order with a small deposit. We can hold onto the appliances at our warehouse until you are ready and once everything is in place, drop us a line, pay the balance and we’ll arrange your delivery.
How much is delivery?
Our free simple delivery service is perfect for appliances which are being delivered to a ground floor room of your choice with no steps. For just £30 extra you can select our alternative floor delivery service where we are able to deliver up or down a maximum of thirteen steps, providing it is safe to do so. Our drivers will need to assess this at the point of delivery. All deliveries in Scotland will be subject to a £30 surcharge which we have to pass on from our carrier, this will be clearly displayed at checkout.
Can I recycle my old appliance?
We can take away your old appliance and recycle it responsibly on your behalf for just £20. All we ask is that it’s disconnected, clean and out of position when we arrive. Alternatively we also offer a free in store take back of your old electrical appliance on a like for like basis, so if it’s more convenient you can bring it to our premises within 28 days of delivery and we’ll recycle it for you.