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Privacy and Cookies

Here's how Appliance City take care of you online

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Cookies really do affect how our site works, and for the best browsing experience they should be enabled. You can at any time change your cookie settings to either allow our sites to place cookies on your browser or to remove our cookies from your browser.

If you previously said 'No thanks' to the cookies and would like to consent to us placing them on your browser please click the button 'Enable cookies', you only need to do this once, and we will remember your preferences for the next visit.

Enable Cookies

If you previously said 'Accept' to the use of cookies and have changed your mind, please click the button 'Remove cookies', this will remove the cookies we placed on your browser.

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For this change to take effect please close your browser and then re-open it.

Why we use cookies

We use cookies not only to make our websites work, but also to improve how they work so that we can offer you the best shopping experience.

The cookies we use are classed by the International Chamber of Commerce guide for cookie categories:

Strictly necessary cookies - essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. These cookies do not gather information, they are integral to the functionality of the website, without them the sites will not work correctly. Under the E-Privacy rules,these cookies are allowed and we automatically place them on your browser. If you choose to disable these cookies it is on the understanding that this website will not work correctly.

Performance cookies - collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Functionality cookies - allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies - used to deliver adverts more relevant to you and your interests. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Third party cookies - we have taken steps to try to ensure that the cookies being used fit the descriptions used above and that the 'Accept' or 'No thanks' selection will honour your wishes but some third party cookies may still get downloaded. Unfortunately we do not have control over these cookies, in this case you should refer to the list of cookies on this page which provides further details.

IP address and cookies

We may collect and process the following data about you:

a) Information that you provide by filling in forms on http://www.appliancecity.co.uk ("Our Site"). This includes information provided at the time of registering to use Our Site, subscribing to Our service, posting material, purchasing from our site or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Appliance City, and when you report a problem with Our Site.

b) If you contact Us, We may keep a record of that correspondence.

c) We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

d) Details of transactions you carry out through Our Site and of the fulfilment of your orders.

e) Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Our own billing purposes or otherwise and the resources that you access.

f) Information about you and of Our products that you have purchased for product registration purposes.

g) Information that you provide to Us in relation to product reviews that you submit to Our Site.

Uses made of the information

We use information held about you in the following ways:

a) To ensure that content from Our Site is presented in the most effective manner for you and for your computer.

b) To provide you with information, products or services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes.

c) To carry out Our obligations arising from any contracts entered into between you and Us.

d) To allow you to participate in interactive features of Our service, when you choose to do so.

e) To notify you about changes to Our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and We or they may contact you about these by post or telephone. If you are an existing customer, We will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where We permit selected third parties to use your data, We (or they) will contact you by electronic means only if you have consented to this. If you do not want Us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant boxes situated on the form on which We collect your data (the order form or registration form).

Alternatively you can unsubscribe at any time by contacting Us at marketing@appliancecity.co.uk

How to contact us

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to marketing@appliancecity.co.uk. Alternatively, you can contact Us in writing at:

Marketing Manager
Bunny Appliance Warehouse Ltd
Units 1-2 Bunny Trading Estate,
Gotham Lane,
Bunny,
Nottingham,
NG11 6QJ

Cookies we use

Cookie name

Purpose

ASP.NET_SessionId 

Our website is hosted on an industry-standard Microsoft webserver, which issues a default cookie called asp.net_sessionid. This cookie expires after you have left our website.

For More information Visit the Microsoft website: support.microsoft.com

CookiesAccepted

Your selected cookie setting

ViewStyle

Your preferred product list setting

PCFeed

The referrer url, e.g. search engines

PCFirst

The referrer url when first entering our website, e.g. search engines

How to manage your cookie settings

By clicking 'Accept' on the pop-up layer you are consenting to us placing cookies on your computer. If you choose not to 'Accept' the use of cookies we use to provide our website service, we cannot place cookies on your computer and this will affect the performance of certain functions on the site.

You can at any time change your cookie settings in relation to our site by clicking Change cookie settings * here or on the link at the bottom of our web pages.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.

For more information on the International Chamber of Commerce United Kingdom guide, visit their website.

Privacy

Bunny Appliance Warehouse Ltd ("We"/"Our"/"Us") are committed to protecting and respecting your privacy. This policy (together with Our terms of use and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Bunny Appliance Warehouse Ltd of Units 1-2, Bunny Trading Estate, Gotham Lane, Bunny, Nottingham, NG11 6QJ, United Kingdom.

The e-mail address for Our Data Protection Officer ismarketing@appliancecity.co.uk

Information we may collect about you

a) Information that you provide by filling in forms on http://www.appliancecity.co.uk ("Our Site"). This includes information provided at the time of registering to use Our Site, subscribing to Our service, posting material, purchasing from our site or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Appliance City, and when you report a problem with Our Site.

b) If you contact Us, We may keep a record of that correspondence.

c) We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

d) Details of transactions you carry out through Our Site and of the fulfilment of your orders.

e) Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Our own billing purposes or otherwise and the resources that you access.

f) Information about you and of Our products that you have purchased for product registration purposes.

g) Information that you provide to Us in relation to product reviews that you submit to Our Site

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Us or for one of Our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to Us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting Us at marketing@appliancecity.co.uk

Our Site may, from time to time, contain links to and from the websites of Our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Our costs in providing you with details of the information We hold about you.

Changes to our privacy policy
Any changes We may make to Our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


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