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At Appliance-City we are committed to offering our customers
the best possible prices
without compromising our customer service level. With over twenty
years experience in appliance retail we believe that we can offer
the complete package to our customers including price, advice and
service.
We welcome all feedback from our customers so if you wish to your
share your experience with us please feel free to e-mail
us with your comments.
Here is a small selection of recent comments from our valued customers:
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Every time I look for white goods in various price checker web sites, appliance city are always the best value. I have used them on several occasions and the service is excellent from the first call to a very efficient and in formative sales person to the friendly delivery guy ringing you 1 hour before they turn up so you are not stuck in the house all day. I would recommend appliance city to anyone.
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I have just received my new American style Samsung fridge. Its perfect and just what we wanted. The price was right and I have to say the two guys that delivered it were brilliant. They are an asset to the company and the also perfect face of the business. The office team are so polite and helpful. Fast, Painless! I cant thank you enough.
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I would just like to say how very pleased a am with your company. This is the first time I have used Appliance City and would like to say it will not be the last, from speaking to Liam when placing the order to receiving the goods it has been first class all the way. If anyone has any doubt about buying from Appliance City don’t, the amount of money I saved was incredible, the communication was great, the delivery was on time and the delivery driver and mate were first class, helpful and polite. So please do not hesitate to buy from Appliance City.
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Wow, what great service, the goods exactly as described, delivered on time, placed in situ by the most helpful, courteous gentleman.
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I just wanted to write and say thank you for the service we received when ordering our new fridge/freezer. Everyone I spoke to was so professional and so informative. We were rung twice before our delivery to check everything was all right. We were the last delivery of the day, the delivery arrived and the two men who brought the fridge were so polite and helpful. I have never written to compliment a company before but I think your customer service is outstanding and we will definitely use you again. Thank you.
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Very impressed with the excellent & efficient service and customer
care. We're very happy with our new washing machine, and after much
research, Appliance City was the best price we could find along with
fast delivery. Thank you!
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I just wanted to write and say many thanks for your completely fantastic service. Seriously, I hate being gushing but I'm so impressed with your service from sales to the really friendly delivery guys that I had to drop you
a note.11 out of 10. Will certainly recommend you!!! Thanks again
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As probably the most cynical person you’ll ever meet, my family eventually talked me into buying from appliance city, being very happy customers themselves. The service that I received from my first enquiry about needing a fridge freezer to purchasing a Liebherr CNESF3033 to delivery and removal of the packaging was “spot on”! Being disabled I can only give them 10 out of 10. Many thanks.
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I would like to express my sincere thanks to the following at Appliance City:
Richard: a very knowledgeable individual who processed my order in an informed and practical manner…no blinding with science.
Geoff: great customer skills, you were there to support both Lucas and myself. Finally, but not least, the biggest thanks must go to Lucas who delivered our Fridge…if there was ever a time for a company to quote "job’s worth" it was this morning. The fridge was a monster, but Lucas and a neighbour, carried the 120kilo fridge to its resting place... no mean feat... A company is only as good as the people it employs. The ethos of Appliance City/Bunny seems clear... they work with the customer and strive to give exceptional service and in my opinion this morning they achieved their goal. Fantastic team effort... well done.
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Just a note to sat thank you so much for the excellent communication and swift delivery of the Liebherr integrated fridge freezer. It arrived exactly as stated and in excellent condition, which has made the whole transaction a very positive experience. It is always a bit of a risk to order from the internet and I was guided by your customer comments and recommendations so wanted to say a big thank you and say that I will certainly do business with you again.
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I want to tell you just how impressed I am with the superb service you have given me, My hob arrived early this morning, and the helpful delivery driver helped me to unpack it to check it. Service such as you give is almost unheard of on the high street these days, so it is little wonder that people are turning to companies like yourselves to provide good old fashioned standards. Long may you prosper - and I for one will be recommending you to everyone I know.
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